Terms of service

Terms and Conditions

Last Updated: March 2, 2026

Welcome to Hey Fancy Designs ("Hey Fancy," "we," "our," or "us"). These Terms and Conditions ("Terms") govern your use of our website and online store (the "Services"). By accessing or purchasing from our store, you agree to these Terms.

1. Online Store Use

By using this site, you confirm that you are at least the age of majority in your state or jurisdiction. You agree not to use our products for any unlawful purpose or violate any applicable laws.

We reserve the right to refuse service to anyone for any reason at any time.

2. Products and Orders

We make every effort to display products accurately. However, we cannot guarantee that your device’s display will reflect exact colors or details.

All orders are subject to acceptance and availability. We reserve the right to:

  • Limit quantities purchased
  • Refuse or cancel orders
  • Discontinue products at any time

If we modify or cancel an order, we may attempt to notify you using the contact information provided at checkout.

3. Pricing and Promotions

All prices are listed in U.S. dollars. We reserve the right to modify pricing at any time without notice.

Promotions, discount codes, free shipping offers, and free gift promotions (including matching keychain offers) may:

  • Be time-limited
  • Require minimum purchase amounts
  • Apply only to specific products
  • Not be combined with other offers unless stated

Free gifts have no cash value and are only available with qualifying purchases.

4. Shipping and Delivery

Shipping timeframes provided are estimates and not guarantees.

We are not responsible for delays caused by:

  • Shipping carriers
  • Weather or natural events
  • Incorrect addresses provided at checkout
  • Carrier tracking errors

Customers are responsible for ensuring shipping details are accurate before completing checkout.

If a package is marked as delivered by the carrier but not received, customers must contact the carrier to initiate a claim.

5. Returns and Refunds

Returns and refunds are governed by our Return Policy available on our website.

We reserve the right to deny returns that do not meet policy requirements, including items returned outside the allowed timeframe or items showing signs of use or damage.

Refunds are issued to the original payment method unless otherwise stated.

6. Chargebacks and Payment Disputes

If a chargeback is initiated without contacting us first, we reserve the right to dispute the chargeback with supporting documentation, including order confirmation, tracking information, and delivery confirmation.

We encourage customers to contact us at heyfancydesigns@gmail.com before filing a payment dispute so we can resolve the issue directly.

7. Intellectual Property

All content on this website, including product designs, graphics, logos, images, text, and branding, is the property of Hey Fancy Designs and is protected by intellectual property laws.

You may not reproduce, distribute, modify, or use our content without written permission.

8. User Content and Reviews

If you submit photos, reviews, or other content to us, you grant Hey Fancy Designs a non-exclusive, royalty-free, perpetual right to use that content for marketing and promotional purposes.

You represent that you own or have permission to share such content and that it does not infringe on any third-party rights.

9. Website Security

You agree not to attempt to hack, disrupt, scrape, or interfere with the functionality or security of this website.

10. Disclaimer of Warranties

Our Services and products are provided "as is" and "as available." We do not guarantee uninterrupted or error-free operation of the website.

11. Limitation of Liability

To the fullest extent permitted by law, Hey Fancy Designs shall not be liable for indirect, incidental, or consequential damages arising from the use of our Services.

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

12. Governing Law

These Terms are governed by the laws of the State of North Carolina. Any disputes shall be resolved in the appropriate courts located in North Carolina.

13. Changes to These Terms

We reserve the right to update these Terms at any time. Updates will be posted on this page with a revised date.

14. Contact Information

Hey Fancy Designs
Angier, North Carolina, United States
Email: heyfancydesigns@gmail.com